Terms and Conditions

Please read these website terms, together with our Delivery Information, Returns Policy and Privacy Policy (together the ‘Terms’), carefully and we recommend that you print and keep a copy for your future reference. By accessing, browsing, using, registering with or ordering from our website, you confirm that you have read, understood and agree to the Terms in their entirety.

Our Terms cover the following:

1.    Information About Us

2.    Conditions Of Sale

3.    Delivery, Cancellation And Returns

4.    Use Of Our Website

5.    Law And Liability

6.    Privacy And Cookies

7.    Changes To Our Website

 

1. Information About Us

This website is operated by Maud interiors the trading name of N. Paisey. Maud interiors is a business established in England and its principle office is at 44 Gaskarth Road, London SW12 9NL.

You may contact us by telephone, email or post, using the contact details set out on our contact us page.

2. Conditions Of Sale

Placing an order

Maud interiors accepts orders directly through this website.  Card payments are processed securely via a third party payment system. All transactions are processed using a secure server.  Maud interiors does not hold any customer card details.  All orders are subject to availability and confirmation of the order price.

We also accept card payments over the phone by calling 0208 675 4637 and payment by cheque from a UK bank account for UK orders made payable to Maud interiors.  On the back of the cheque please write your home address and cheque guarantee number.  Goods will be dispatched once the cheque has cleared.  Please send the cheque with your postal address and a note of what you would like to purchase to:

Maud interiors
44 Gaskarth Road
London
SW12 9NL

How the contract is formed between you and us:

If you place an order via our website, you will receive an e-mail from us acknowledging that we have received your order.  However, please note that this does not mean that your order has been accepted.  Our acceptance of your order will take place as described below.

We will confirm our acceptance of your order by either sending you an e-mail that confirms that the products have been dispatched or by simply dispatching the products.  The contract between us will only be formed when we dispatch the products.

Once we have accepted your order it becomes binding, subject to your rights of cancellation.  We may decline you order at our discretion including in circumstances where we identify a pricing or product description error, the ordered product is out of stock or unavailable or if we are unable to obtain authorisation for your payment.

Pricing and availability

Whilst we try and ensure that all details regarding product availability and pricing which appear on this website are accurate, errors may occur. If we discover an error in the price of any products which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If your order is cancelled in these circumstances and you have already paid for the products, you will receive a full refund.

Where applicable, prices are inclusive of VAT. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable.

Prices and availability of products are subject to change without notice.

Product images and description

We take every care to ensure that the description, images and specification of our products are correct.  All Maud interiors products are made by hand so there may be a fractional variation in size.  However, specifications, images and descriptions of products on this website are not intended to be binding and are intended only to give a general description of the products.  Furthermore, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used to view the products and of course the handmade nature of each product.

3. Delivery, Cancellation And Returns

Please see our Delivery Information and Returns Policy  for details of how we deliver our products and how you can cancel your order or return products to us in the unlikely event that you are not completely satisfied with your purchase.

4. Use Of Our Website

The following terms apply to your use for the Maud Interiors website.

Your use of our website

You may access the website solely for your own personal use.  You agree not to use the website:

(a)   to send, receive, upload, download, use or re-use any information or material which is offensive, abusive, indecent, defamatory, pornographic, obscene, liable to incite racial hatred, discriminatory, inflammatory,  threatening or menacing, or in breach of confidence, copyright, privacy or any other rights;

(b)   to cause annoyance, inconvenience or needless anxiety to any person; or

(c)   to use any mechanism, device, software, script or routine to affect the proper functioning of any computer system or network, or to take any action that places an unreasonable burden or excessive load on any computer system or network, or to infect any computer system or network with any computer programming routine (e.g., any virus, worm, time bomb, cancelbot or trojan horse) that may damage, interfere with, delay, intercept or expropriate any system, data or personal information.

Rights in this website

Unless otherwise stated, the copyright and other intellectual property rights in all material on the website (including without limitation photographs and graphical images) are owned by Maud interiors.  Any use by you of extracts from the website for any purpose, other than in accordance with these Terms, is prohibited.

You are only permitted to print and download extracts from the website for your own use on the following basis:

(a)    no documents or related graphics on the website are modified in any way;

(b)    no graphics on the website are used separately from the corresponding text; and

(c)    the copyright and trade mark notices and this permission notice appear in all copies.

Other than as set out above, no part of the website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without the prior written permission of Maud interiors.

Website access

While Maud interiors endeavours to ensure that the website is normally available 24 hours a day, we shall not be liable if for any reason the website is unavailable at any time or for any period.

Access to the website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond the control of Maud interiors.

Dealings with Third Parties

Our website may provide links to other websites or resources.  As we have no control over such sites and third party resources, you acknowledge that we are not responsible for the availability of such external sites or third party resources, do not endorse and are not liable for any content, advertising, products, services or other materials on or available from such sites or third party resources.

Any dealings by you with any third party on or through the website shall be solely between you and that third party and we shall not be responsible for any loss or damage that may arise from any such dealings, nor shall we be deemed to be acting as an agent for you in any such dealings.

5. Law And Liability

As a consumer, you have legal rights in relation to products that are faulty or not as described. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights and in particular, we will perform our obligations under these Terms with reasonable care and skill.

Any products we supply to you will be of satisfactory quality although we ask you to remember that some of our products are made of antique tribal textiles which have stood the test of time so may be worn or have some imperfections. In the unlikely event that we deliver a product to you that is not of satisfactory quality, you can contact us for a repair or replacement or, where this is not possible, for a refund.

We are only responsible for losses that are a natural, foreseeable consequence of our breach of our obligations to you. We will not be liable to you if we are prevented or delayed from complying with our obligations under these Terms by anything you (or anyone acting on your behalf) does or fails to do or due to events which are beyond our reasonable control.

You must follow any advice we give you to keep the products which we supply to you safe (including any care labels or instruction manuals provided with the products). We cannot accept liability for damage to products we have supplied which is caused by your failure to follow this advice.

In any event we will not be liable for any losses related to any business of yours including (without limitation) lost data, lost profits, lost revenues or business interruption.

Nothing in these Terms affects Maud interior’s liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation or any other liability which cannot be excluded or limited under applicable law.

These Terms are governed by English law. In the event of any matter or dispute arising out of or in connection with these Terms, you and we shall submit to the jurisdiction of the English courts.

6. Privacy And Cookies

Your privacy is important to us.  We only use the information we collect about you carefully and lawfully. Please see our Privacy and Cookies Policy for more information about what information we collect and process and how we use cookies on this website.

7. Changes To Our Website

We shall have the right in our absolute discretion at any time and without notice to amend, remove or vary our products, services and/or any page of this website.

 

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